Refund policy

Returns & Exchanges

We want you to be satisfied with your purchase. However, please note that all sales are final and non-refundable.

Because many of our pieces are made from delicate fabrics and limited materials, we do not offer refunds once an order has been completed.

Exchanges

If you receive an item that is damaged or incorrect, please contact us within 48 hours of receiving your order.

To request an exchange, please email:

info@zindagibysanthy.com

Please include:

  • Your order number

  • Photos of the item

  • A short description of the issue

If the item is confirmed to be damaged or incorrect, we will arrange a replacement.

Important Notes

  • Refunds are not available.

  • Items that have been worn, washed, or altered cannot be exchanged.

  • Shipping costs are non-refundable.